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Company Policy |
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OUR VISION …
Is to be recognised as a leading designer, manufacturer and supplier of hydraulic cartridge valves, manifold controls and mini power units to the Industrial, Mobile and Fluid Power market sectors. OUR MISSION … Is the profitable growth of Related Fluid Power by supplying goods and services that meet all expectations and total Customer Satisfaction. OUR AIMS & OBJECTIVES … To accomplish our mission we recognise that we must have in place some basic long standing aims and objectives. These are as follows: • To continually improve and invest in the quality of our employees by identifying and satisfying training requirements to the ultimate benefit of the company. • To encourage a company culture of good communication, trust, dignity and mutual respect between all our employees as well when we interact with our customers and suppliers alike. • To continue with our ongoing investment in the latest machine tool and design technology and all associated equipment to increase efficiency and reduce costs in all aspects of our business. • To continue to monitor and measure our processes to enable us to eliminate waste, promote efficiency and quickly identify our performance status at anytime. The policy of RFP Design and Engineering Dept. is to design products that are both innovative, cost effective and meet the expectations of the Customer and RFP. The main aims of the department include: • To produce designs, drawings and associated paperwork that are clear, correct and can be easily understood by the customer as well as by all RFP’s other departments • To create products that are fit for purpose and safe to use. • To create an open dialogue with the Customer and other RFP Departments to ensure that designs meet all expectations from initial concept through development to the working of the final product. • To ensure that designs are completed in a time efficient manner to meet all expectations. • To quickly identify at initial concept stage the feasibility to design and manufacture a required product. • To be aware of the latest technology and products relevant to the design, manufacture and sales activities of RFP. 08.08.03 DESIGN & ENGINEERING POLICY • To ensure the efficient flow of information and product between the individual production sections (Machine shop, Assembly, Testing and Despatch) as well as with other Related Fluid Power departments (Sales, Design, Materials Control and General Management). • To encourage positive communication, improvement suggestions and feedback. • To identify and satisfy training requirements. • To identify, satisfy and improve all aspects of Health and Safety. • To encourage the active general maintenance and cleanliness of working areas, machines and equipment to ensure an effective production environment. 08.08.03 PURCHASING & MATERIALS CONTROL POLICY The main aims of the department include: • To ensure that purchased goods and services are ordered to meet the required product specifications, the required quantity and delivery date to satisfy Sales and Production activities. • To purchase goods and services at the most cost effective price without detriment to quality. • To create an open dialogue and good relationship with RFP suppliers to ensure that RFP has complete faith in the quality of supply of its goods and services. • To ensure that RFP’s stocked goods are kept in a known quantity, clearly identified and in good condition. 08.08.03 SALES POLICY 08.08.03 PRODUCTION DEPARTMENT POLICY The Policy of Related Fluid Power’s Production Department is to manufacture, test and supply product that meets design specifications, to ensure efficiency and quality is maintained and improved where possible, to minimise scrap, wastage and rework and to satisfy customer delivery schedules at all times. |
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© 2003
Related Fluid Power Ltd |